A better way to talk with your customers

Zendesk Chat lets you chat with customers and give them real-time support.

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Déclencheurs

Communiquez avec vos clients grâce au chat proactif.

Zendesk Chat makes it easy for you to automate chats. This lets you reach out and talk to customers before they even ask a question.

 
 
FONCTIONNEMENT DES DÉCLENCHEURS
LISTE DES VISITEURS

Suivez et surveillez les visiteurs de votre site Web.

Browse the Zendesk Chat Dashboard and focus your efforts on those who need your help the most.

 
 
VOIR LA LISTE DES VISITEURS EN ACTION
ANALYSES ET RAPPORTS

Powerful Metrics At Your Fingertips

Analytics plays a huge role in customer service. It sheds light on customer satisfaction, agent performance and helps identify problems before they escalate. Better numbers and quality reports lets you measure successes and stay on target.

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PERSONNALISATION

Make yourself look good

Each website has its own unique identity, and Zendesk Chat is designed to match. Our customizable Chat Badges allow you to choose from different layouts and themes, or even change the picture completely.

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Multi-Channel

Put all your customer conversations in one place.

Switch between chat, voice, ticketing, and social media to offer uninterrupted support on your customers’ preferred channels.

EN SAVOIR PLUS

Zendesk Chat, formerly Zopim, also plays well with many other web platforms and services.

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Try Zendesk Chat